We help IT Professionals succeed at work.

Email text printing sideways

Medium Priority
Last Modified: 2012-05-06
I have an email that shows normal on the screen, but whn I print it the text prints sideways.  it's as if all the letters are laying down on their side.
Watch Question

Check your printer settings. Is it set to landscape?
File - Print - Properties

Page Orientation should be set to "Portrait"


Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts


I actually copied some text into Word as well.  I did a Print Preview.  Everything looked fine.  But when I printed, the words turned sideways.  It's not a page orientation issue.  It would be as if all of these words rotated 90 degrees to the left.
It definitely seems like a printer settings issue if this is happening in more than one program. Make sure you go through all of your printer settings carefully. Pay close attention to the Page Layout option to see if something like "Booklet Printing" is selected.

Does the attached image represent what is printing?


Top Expert 2012
Guessing you are using Outlook 2003?

If you are, remove WORD as the Default Mail Editor.
Under Tools>Options>Mail Format


I checked the printer setup. Noting unusual at all.  I tried changing the font to Times New Roman and it worked. the email was written in Arial Unnicode MS.  Didn't think that that would be any issue.  Thanks for all of your suggestions.
Top Expert 2012
If Outlook 2003, have you have a chance to disable word as the default editor?

If, not please try it and let us know the results.

If you want to continue to use Word as the Default editor or are using Office 2007, just rename your Normal.dot and this should fix the problem.

See link below on how to rename your normal.dot


I cheange the font on the email and it corrected the problem.
changing the fot corrected the problem.  No reason why it did this in the first place though.
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.