.Net Runtime 2.0 error in Application Event Log, possibly related to Quickbooks performance issues
Posted on 2009-02-10
I've got a customer who has come to me with problems in Quickbooks (slow performance, problems with multi-user access). I have found the following error in the Event Log:
"Source: .NET Runtime 2.0 Error
Event ID: 5000
EventType clr20r3, P1 qbwebconnector.exe, P2 220.127.116.11, P3 4720f278, P4 mscorlib, P5 18.104.22.168, P6 471ebc5b, P7 3404, P8 15a, P9 system.unauthorizedaccess, P10 NIL"
A Google search including all these parameters turned up zilch. I did find some results on this type of .NET Runtime Error, but most were geared toward programmers and code troubleshooting. (I'm not about to try to troubleshoot Intuit's code directly; I wouldn't attempt that even if I were a code-monkey type, no offense intended to you code-monkeys out there. ;) )
The worst part is that I don't even know for certain that this is related to the original problem I'm working on (the QB performance/multi-user issues)!
Just for clarity: in this question, I am only asking for information about the above quoted error message; if this leads to a solution to the QB performance/multi-user issue then that's wonderful, but it's a bonus only. Mainly I just want to know what this Event means, and what (if anything) can be done to fix it.
I am hoping that the solution will be along the lines of "apply such-and-such update" or "re-register the following .dll files"; as mentioned before I am allergic to source code. ;)
Thanks in advance!
P. S. I am putting this in the QB zone; the PTB's are welcome to move it or add zones if they feel it will fit better elsewhere. :)