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I Have a XP professional pc. Cannot login even in safe mode or any other mode. When I select a user it starts to login then says saving settings and I'm back at (still at) the screen with the accoun

I Have a XP professional pc.  Cannot login even in safe mode or any other mode.  When I select a user it starts to login then says saving settings and I'm back at (still at) the screen with the accounts to select (Administrator,  Owner).
Doesn't matter what account I select its starts the login then says saving settings and its like I'm loggin back out.  Never get to a desktop screen.
On the right hand corner on the welcome note there are 2 letters that I can't figure out (Af). If I insert the recovery CD I must format the PC and I dont want as I have lots of data, as it does not give me other options the PC is Sony Vaio laptop. I have ran live update and windows update yesterday and when it went to restart I had this problem. thank you for your advise. Could it be a virus or a worm? and how to resolve this issue without having to farmat the pc?

Thanks
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BMoussa
Asked:
BMoussa
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4 Solutions
 
arnoldCommented:
Perform a repair install.  When booting from the windows Xp disk, select install and then on the second prompt where it asks you whether you want to install or repair an existing install, select repair.  A repair install will maintain your applications and data, but will reinstall the OS components.

If you can not boot the system even in safe mode and login as administrator, your options are limited.

Alternatively you can get the http://www.ultimatebootcd.com/
And try to see if the system has corrupted all profiles.
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frostburnCommented:
Hi there,

To me it sounds like it could be a virus or malware that corrupted the system files.

Firstly I would remove the hard drive and connect it to another computer or laptop to run a virus scan on it to remove anything dangerous if anything is on there.
Then I would copy all the data off of the drive and restore from the restore discs.

Hope this helps
FB
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LeeTutorretiredCommented:
The following page describes how this problem occurs after you have attempted to clean up adware/spyware with a certain version of the data, and also what to do about it:

http://www.winxptutor.com/wsaremove.htm
Unable to logon to Windows after removing BlazeFind using a spyware removal utility?

Logon - Logoff loop, also caused by BlazeFind

Another critical symptom caused by this malware: This malware modifies the Userinit area in the registry (replacing the userinit.exe with wsaupdater.exe) and Ad-Aware (with a particular definition update) removes the wsaupdater.exe file from the system, thus causing the Logon - Logoff loop. That is, when you login to Windows, the 'loading personal settings" verbose will appear, but suddenly it will logoff. This issue was documented clearly by Lavasoftusa in it's Lavahelp Knowledgebase.

Here is the solution to the logon - logoff issue in Windows XP.

Enter the Recovery Console

Boot the system using the Windows XP CD-ROM. In the first screen when the Setup begins, read the instructions press "R" (in the first screen) enter the Recovery Console. Type-in the built-in Administrator password to enter the Console. You'll see the prompt reading C:\Windows (Or any other drive-letter where you've installed XP)

Type the following command and press Enter.

CD SYSTEM32
(If that does not work, try CHDIR SYSTEM32)

COPY USERINIT.EXE WSAUPDATER.EXE

Quit Recovery Console by typing EXIT and restart Windows.

You'll be able to login successfully as you've created the wsaupdater.exe file (now, a copy of userinit.exe)

Now, change the USERINIT value in the registry (see Phase II in this page) and change it accordingly.


NOTE    If you don't have a Windows XP CD-ROM, you need to use Windows XP Setup floppy disks to enter the Recovery Console.

 Phase II  -  Fixing a registry entry which causes the Quick Launch issue (not retaining the settings)

Click Start, Run and type REGEDIT. Navigate to:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon]

In the right-pane, change the value of Userinit to "C:\WINDOWS\system32\userinit.exe,"

Type the above value exactly as given, including the comma - exclude the quotes. Also, change the path to userinit.exe appropriately, if Windows is installed in a different drive.

Close Registry Editor and restart Windows.
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orangutangCommented:
Yeah, this problem seems to be increasingly common around here.
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LeeTutorretiredCommented:
BMoussa, any feedback?
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BMoussaAuthor Commented:
BMoussa
LeeTutor, I have 3 CDs for this lap top and the first one is not windows CD it is Sony OS, I must insert them by order and as soon as I insert the first one the only option I have is to format C drive or adjust partions I am not able to to go into the recovery console, any suggestions?
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arnoldCommented:
What is the second disk, and the third?  Which Model do you have?  Maybe there is a utility partition through which you could perform a repair if non of the three CDs are a bootable windows disk.
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BMoussaAuthor Commented:
It is a Sony Vaio PCG-V505. The three CDs are Sony Product Recovery CD-ROM Vol1 1, 2, 3 I can only boot from volume one and it is sony OS, I tried to boot from the second and third but to no avail, and there are no labeling on any of them to indicate contents. Thank you
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andrewisonCommented:
You could always attach a hard drive to the laptop and run a Windows PXE disk to boot up to. Then browse to what items you want to save. Move them to the external hard drive. then simply reformat and run the install of XP pro.
I would hate the idea o fknowing there was a virus on my PC , so would always wipe it and start from scratch. To find a windows PXE disk go to  http://www.nu2.nu/pebuilder/
Hope this helps
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BMoussaAuthor Commented:
I tried but I can't get a PXE my other PC has installed files, and not files for  installation,  therefore couldnt build a copy through the sight you have mentioned. Thanks
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lasoaaroCommented:
Another option would be to download Knoppix (http://knopper.net/knoppix-mirrors/index-en.html) or any other Live Boot CD, Burn it, and Boot from that CD. This would allow you to hook up an external hard drive and copy all the files you needed from your PC to the External Hard drive. Once that is complete you can reboot and use the Recovery CD to format your computer and Start from scratch. I know you didn't want to format your computer, but if all else fails, you can always fall back on this method.

Hope it helps =]
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BMoussaAuthor Commented:
Sorry I tried, but it seems I cant boot from that I downloaded a copy but .... thanks
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arnoldCommented:
using ultimatebootdisk, knoppix or any other live CD should boot your system.
Sounds as though you've given up and going to reformat/reinstall.
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BMoussaAuthor Commented:
no I haven't given up, but it is frustrating, I will try thanks
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lasoaaroCommented:
Knoppix should work; given that you've downloaded the ISO and mounted it properly to a CD. You can try this mirror (http://www.kernel.org/pub/dist/knoppix/KNOPPIX_V3.6-2004-08-16-EN.iso) and try Mounting the ISO again, and if you still have no success, let us know.
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BMoussaAuthor Commented:
I have downloaded ISO from KNOPPIX and mounted it properly obn a CD but cant have the infected PC neither to read it nor to launch from it.
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BMoussaAuthor Commented:
sorry it is working now don't ask me now, I haven't a clue why what next
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lasoaaroCommented:
Once you've booted up into Knoppix, You'll want to connect an external hard drive to your computer. This drive must be independent, in the sense that you don't need to install drivers in order for the computer to recognize it, as there's a chance that Knoppix won't detect the drive and mount it.

Once you have your drive plugged in though you should be able to see it on the desktop. Open your Hard Drive folder [hda1] and it should be your C: drive. Browse through your files and copy whatever you need to the external drive. If you get an error saying it can't write to the external drive, you'll want to make sure the drive is Mounted and might need to change read/write settings. Just right click on the External drive and make sure there's an option of "Unmount" in the list. This would mean the drive is Mounted. To set permissions to Write, in that same right-click menu, you'd Set Permissions to Read/Write.

Hope this helps... Let us know how you make out.

When you're complete
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lasoaaroCommented:
Sorry, thought I had added that other sentence...

When you're done, make sure you Unmount the drive before unplugging it from your computer.

Right-click > Unmount.

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BMoussaAuthor Commented:
I have done what you said, and modified read and write permissions, but still can't copy to external hard drive keeps keeps giving a message could not make a folder
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lasoaaroCommented:
When you tried changing the permissions did you ensure that it's set to Write and not Read? Sometimes Knoppix will auto-configure a drive to be Writable, so you changing the permissions would be setting it to Read-Only. Is your drive NTFS or FAT32...?

If you have an ntfs drive, you could try

ntfsfix /dev/hda1/

After that, exit the terminal, try remounting the drive (unmount/mount) and making sure permissions are set to write, and try again.
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BMoussaAuthor Commented:
I have been able to copy my files thank you thank you. Is there a way to fix this PC without having to format? I can experiment with it now, at least I have my files
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arnoldCommented:
Unfortunately, based on what options are available to you with the media provided by the PC vendor, you do not seem to have a repair option.  Do you have a winXP with which you can boot the system and perform the repair install?
I think knoppix has tools that could attempt to correct the MBR if that is screwed up.
When booting in safe mode, did you use the Administrator user?
Another thing you might try when booting with Knoppix, rename the Administrator or any other user's profile folder in c:\documents and settings\username to username.old.
And then try to login again.
I think knoppix also has utilities that could allow you to load the registry.

Another option to try is while booting windows, instead of selecting safe mode, select last good configuration/successful logging. Maybe that will reset whatever is causing this issue on your system
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