We help IT Professionals succeed at work.

I have a user who forgot his exchange password.  To my kowledge, in the Active Directory, there is only the option to reset the password at next logon (which requires that you know the current one).

Medium Priority
297 Views
Last Modified: 2012-05-06
I have a user who forgot his exchange password (exchange 2003).  To my kowledge, in the Active Directory, there is only the option to reset the password at next logon (which requires that you know the current one).  Is there a way to do this through the AD itself?  
Comment
Watch Question

The Administrator can reset without knowing the original password. You could also blank the password and then force a new password at next logon once it is allowed by your security policy.
Commented:
On the server, open Active Directory Users and Computers. Browse to the container that has their user account in it. Right click on their user name and select reset password. You can set a new password from there and give that password to them to log on with.

Once they sign in (if you check the box to do so) they will be prompted to change their password to something else.

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts

Commented:
as an admin in AD you can change the password without any knowledge of the original.  Just right click on the user's AD account and select reset password.  You don't necessarily have to check "change password at next logon" option but it should be done...to cover your own butt.  Knowing your user's password can bite back at you if the user does something unethical/illegal on the network.

Commented:
beaten to the punch. sorry for renduntant post.
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.