I have a user who forgot his exchange password.  To my kowledge, in the Active Directory, there is only the option to reset the password at next logon (which requires that you know the current one).

Posted on 2009-02-10
Last Modified: 2012-05-06
I have a user who forgot his exchange password (exchange 2003).  To my kowledge, in the Active Directory, there is only the option to reset the password at next logon (which requires that you know the current one).  Is there a way to do this through the AD itself?  
Question by:anawillem
    LVL 17

    Expert Comment

    The Administrator can reset without knowing the original password. You could also blank the password and then force a new password at next logon once it is allowed by your security policy.
    LVL 9

    Accepted Solution

    On the server, open Active Directory Users and Computers. Browse to the container that has their user account in it. Right click on their user name and select reset password. You can set a new password from there and give that password to them to log on with.

    Once they sign in (if you check the box to do so) they will be prompted to change their password to something else.
    LVL 9

    Expert Comment

    as an admin in AD you can change the password without any knowledge of the original.  Just right click on the user's AD account and select reset password.  You don't necessarily have to check "change password at next logon" option but it should be cover your own butt.  Knowing your user's password can bite back at you if the user does something unethical/illegal on the network.
    LVL 9

    Expert Comment

    beaten to the punch. sorry for renduntant post.

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