victornegri
asked on
Windows Update asking to install update over and over again
On a handful of machines in our organization, 2 Windows Updates won't disapear from the Windows Update dialog:
Cumulative Security Update for Internet Explorer 7 for Windows XP (KB958215)
Security Update for Internet Explorer 7 for Windows XP (KB960714)
The updates install successfully and the computer reboots but when the user logs back in, they get another windows update prompt to install the same updates.
We've tried uninstalling the updates and reinstalling them. Installing them manually. Deleting the computer from WSUS and having it re-detect all updates. Deleting WindowsUpdate.log and the SoftwareUpdates folder from C:\Windows.
Cumulative Security Update for Internet Explorer 7 for Windows XP (KB958215)
Security Update for Internet Explorer 7 for Windows XP (KB960714)
The updates install successfully and the computer reboots but when the user logs back in, they get another windows update prompt to install the same updates.
We've tried uninstalling the updates and reinstalling them. Installing them manually. Deleting the computer from WSUS and having it re-detect all updates. Deleting WindowsUpdate.log and the SoftwareUpdates folder from C:\Windows.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
fefo_33065
Try reinstalling Internet Explorer 7 or maybe upgrade to Internet Explorer 8
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Glad you got it fixed!