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XP Pro rebooting at XP splash screen

jeffcovar asked
Medium Priority
Last Modified: 2012-05-06
I have replaced the drive twice with SP3 and it works fine until Windows adds an update.
I do not know if the "Update" is a virus, but when I check the drive through another computer, nothing shows up.
I have tried power supplies, memory you name it. Helllllllp!
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Just for giggles, this wouldn't be a Dell gx-270 would it?

Is it blue-screening and then rebooting? Or does it go for a "clean" reboot (just like a user initiated restart?)

If it's blue-screening, can you boot into safe mode and upload the most recent minidump file from c:\windows\minidump, please?

Also, if you think this is coming as a result of applying a Windows update, could you have a look at the c:\windows\windowsupdate.log file (if you can get into safe mode, that is) and see if there is anything peculiar?
Ha,Ha,Ha It sounds like a gx-270...heating issues.

If it is not a gx, try this:



Reboots without "Blue Screen" and will not boot in safe mode. Not a Dell GX-270.

I know you said you've replaced the RAM, but I think it is still worth running a RAM test - download the free Memtest86 boot CD from http://www.memtest86.com/

Also, could you try booting up on a Linux live CD and see if there are any recent minidumps? PuppyLinux will do the job: http://www.puppylinux.org/


Any way to check the outlook pst file with this drive as a slave for viruses?
When the computer is booting, hit f8 as if you were going into safe mode. Then go to the options that says, "disable automatic restart on system failure". Sounds like you're having a BSOD, but pc is rebooting too fast for you to see it.

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Top Expert 2006

sounds to me more like a driver or service if it wont boot into safe mode you CAN turn the services off in recovery console but it will be hard to say which one to turn off unless you turn off the auto reboot as stated above.  Here's some food for thought though microsoft has really made a name for itself pushing out updates to quickly without proper testing.  If you are certain its an update that causes the issue just turn AUTO update off once you either fix it or reinstall it once again.  I would also suggest that you stop replacing hardware because it sounds like you are chasing a ghost there it appears to be a software problem.  Do you have dameon tools or any of those programs installed on this pc?  What file name does it stop on when loading into safe mode or does it just reboot again?  
Distinguished Expert 2019

>>  I have replaced the drive twice with SP3    <<   you tried 2 different drives? and did a frsh install?  then i would test without SP3 -  it causes may nice hiccups...
Try this:

Put your Windows XP CD in the drive
Reboot your computer, boot to the CD
Run the Recovery Console (press R)
At the command prompt type:

chkdsk /r

This will check and fix any errors on the disk.
Reboot after its done.
It problem still persists, run Recovery Console again and this time type:


If it says you have a non-standard or bad master boot record then select yes and run it.

I hope this helps
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