POP3 Connector was set to deliver to an empty distribution group

Posted on 2009-02-10
Last Modified: 2012-06-21
Hi Folks,

While transitioning a new customer from ISP POP3 accounts I set up the POP3
Connector to download a POP3 mailbox to a Distribution Group (DG), whose membership
consisted of a nested Security Group (SG) that I forgot to mail-enable.  I had tested this first with a single user instead of the SG; no problems.  Then I replaced the user with the (non-mail-enabled) SG and didn't bother to test.  After a day, I noticed that members of the SG weren't getting any mail.

Since the SG wasn't mail-enabled, I'm assuming  the Distribution Group was effectively empty.

So now I'm missing a day's worth of  POP3 mail.

All of the missing emails are  listed in the Message Tracking Center, but each
of the missing messages has only three events listed:

"SMTP: Message Submitted to Advanced Queuing
SMTP: Started Message Submission to Advanced Queue
SMTP: Message Submitted to Categorizer"

After I mail-enabled the SG nested in the DG, and the mails began flowing to the
members of the SG, the successful POP3 emails look like this in the Message
Tracking Center:

"SMTP: Message Submitted to Advanced Queuing
SMTP: Started Message Submission to Advanced Queue
SMTP: Message Submitted to Categorizer
SMTP: Message Categorized and Queued for Routing
SMTP: Message Queued for Local Delivery
SMTP: Message Delivered Locally to multiple recipients
SMTP Store Driver: Message Delivered Locally to Store to
SMTP Store Driver: Message Delivered Locally to Store to
SMTP Store Driver: Message Delivered Locally to Store to"

Note that user1, user2, and user3 are the members of the now mail-enabled SG
that's nested in the DG.

I have checked the following folders and found no email:

"C:\Program Files\Microsoft Windows Small Business Server\Networking\POP3\Failed Mail"
"C:\Program Files\Microsoft Windows Small Business Server\Networking\POP3\Incoming Mail"
"C:\Program Files\Exchsrvr\Mailroot\vsi 1\BadMail"
"C:\Program Files\Exchsrvr\Mailroot\vsi 1\Pickup"
"C:\Program Files\Exchsrvr\Mailroot\vsi 1\Queue"

I don't think I had the POP3 Connector configured to send undeliverable mail to a designated mailbox.  I have since rectified that, but the designated mailbox has no mail.

How can I recover the missing POP3 emails?



Question by:fdenman
    LVL 1

    Author Comment

    I forgot to specify that this is SBS2k3
    LVL 24

    Accepted Solution

    It's gone.  I know of no way to get the mail.. it is probably in the .STM logs but im am sure that would cost some money and not sure if it is worth it.
    LVL 24

    Expert Comment

    An solution and answer were provided.
    LVL 1

    Author Comment

    I'm the OP and it may be that I simply don't understand the rules and the culture here at EE.  I'm open to being educated.

    I translated DMTechGrooup's Feb 10th response as, "Sorry, you're hosed.  Your messages are almost certainly gone.  You could poke at the STM logs per these 16,000 Google hits, but don't hold your breath."

    This was a useful response, but I wouldn't call it a "solution."  

    Since it was "useful," I should have awarded points and should not have proposed deleting the question.  But since it wasn't a "solution," 500 points seems overly generous.

    I'd appreciate some feedback on this.  EE is a good resource so I'd like to understand what constitutes good manners and fair dealing in the EE community.
    LVL 24

    Expert Comment

    This is from the help section above under "Asking Questions"

    'The correct answer to some questions is "You can't do that."
    Sometimes, you will get an answer that isn't what you want to read, but it still may be the correct answer, and you should award points to the Expert that gave you that answer."

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