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Trouble finding Windows XP drivers for some hardware components on Lenovo ThinkCentre M52 9210-35M

LeighWardle
LeighWardle asked
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Last Modified: 2013-12-09
Hi Experts,

I have restored an image (from similar hardware) to a Lenovo ThinkCentre M52 9210-35M.

I have downloaded and installed all the relevant drivers that I can find at the Lenovo driver download page:
http://www-307.ibm.com/pc/support/site.wss/product.do?subcategoryind=0&familyind=241562&brandind=11&doccategoryind=0&modelind=243879&doctypeind=9&validate=true&partnumberind=0&sitestyle=lenovo&template=%2Fproductpage%2Flandingpages%2FproductPageLandingPage.vm&operatingsystemind=49980&machineind=241626

The drivers I have installed are: Video, Audio, Core Chipset and LAN.

That leaves me with the following hardware items without drivers:

* Other Devices / PCI Device
* Processors / Intel Pentium 4 CPU 3.00 GHz (two entries)

Any help in identifying what the hardware is and where to find the drivers would be most appreciated.

Regards,
Leigh
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Top Expert 2006

Commented:
other devices/pci sounds like a modem does this laptop have a modem installed?  If it does you need the drivers for that.  The processor should have gone in with the chipset so if that didnt fix it you have the wrong chipset drivers or you might need to flash the bios.

Author

Commented:
Just quickly, the box is a desktop - I don't believe there is a modem installed - it uses an integrated motherboard - both PCI slots are empty.
Try this:
Start-Programs-Accessories-System Tools-System Information. Click on "components" and highlight "problem devices". Any hardware device with a driver problem will be listed here. Make a note of the PNP Device ID line of the entry. It will contain a Vendor number and a Device number (VEN. . . . DEV. . . .)
both four digits long.
Look up those numbers here:

http://www.pcidatabase.com/index.php

This will tell you the manufacturer and the chip number.  First try the manufacturer's website.  If no joy there, try a driver database like Driverguide:

http://www.driverguide.com/


These hardware diagnostics are free:

Belarc:
http://www.belarc.com/free_download.html
Siw:
http://www.gtopala.com/siw-download.html
If you have problems downloading, use the System Indformation proceedure in my post above to find out the manufacturer of the driverless chips...

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