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  • Status: Solved
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Restoring an exchange mailbox

I was just thrusted to support Exchange 2003 with very little knowledge, I have a user that deleted a folder in outlook and need to recover it. I have backup Exec 11d backing up hte server and have a complete backup to refer to, but not sure on how to get this done at all. I don't want to lose her current email and since I did not see an option to restore to another location I'm thinking it will overwrite her current mail file. Should I back up the mail file to PST first then perform the restore? NEED HELP ASAP
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mpres1027
Asked:
mpres1027
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1 Solution
 
gupnitCommented:
Hi,
If deleted earlier and have backup, then You can use RSG with ExMerge. Refer: http://www.msexchange.org/tutorials/How-Recovery-Storage-Groups-Work.html
Thanks
Nitin
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gupnitCommented:
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ThaVWManCommented:
Wait, before you go through the hassel of doing a restore from backup, how long ago was the folder deleted?  A lot of times exchange is set to retain deleted items for 30 days before actually purging them.  On her outlook, highlight the deleted items box, then go up to tools, and then recover deleted items.  If it has only been a few days, then you should be able to get it from there.
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gupnitCommented:
Hi,
I had covered those points in my other link
Thanks
Nitin
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mpres1027Author Commented:
Thank everyone for there comments on this issue being new to exchange I found all comments helpful not only now but will assist in the future. Fortunately by seltecting the folder then undelete was able to recover the deleted files and folders
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gupnitCommented:
Hi,
Like I had said, I had answered that in my second comment already. Any reason for this?
Thanks
Nitin
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