We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you a podcast all about Citrix Workspace, moving to the cloud, and analytics & intelligence. Episode 2 coming soon!Listen Now

x

Why when closing word I am asked if I should send an error report every time I close the software?

Medium Priority
238 Views
Last Modified: 2012-06-27
Word does not error out when using, it is just everytime it is closed down of it pops the error report and asks to send.
Comment
Watch Question

CERTIFIED EXPERT
Top Expert 2008
Commented:
Hello Robins_Morton,

1. With Word closed. Do a search for and rename normal.dot file to normal.bak.  When Word opens, a new normal.dot file is created. Test if you still have the problem.

2. Run the Office Diagnostics.  On the Help menu, click Office Diagnostics. > Continue > Start Diagnostics

2.Here are some softwares to repair word.  First backup the word file before editing.

http://www.gold-software.com/download8566.html 
http://www.newfreedownloads.com/find/word-repair-software.html
http://www.wordfilerecovery.com
http://www.word-repair.com
http://www.word-recovery.net

http://www.officearticles.com/word/recover_a_corrupt_microsoft_word_document.htm
http://www.officearticles.com/word/avoid_document_corruption_and_bloating_in_microsoft_word.htm

his one is best,
http://www.repairmyword.com/
http://officerecovery.com/

Hope this helps!
war1

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.