Why when closing word I am asked if I should send an error report every time I close the software?

Posted on 2009-02-11
Last Modified: 2012-06-27
Word does not error out when using, it is just everytime it is closed down of it pops the error report and asks to send.
Question by:Robins_Morton
    1 Comment
    LVL 97

    Accepted Solution

    Hello Robins_Morton,

    1. With Word closed. Do a search for and rename file to normal.bak.  When Word opens, a new file is created. Test if you still have the problem.

    2. Run the Office Diagnostics.  On the Help menu, click Office Diagnostics. > Continue > Start Diagnostics

    2.Here are some softwares to repair word.  First backup the word file before editing.

    his one is best,

    Hope this helps!

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