Today I got a few users complaining that they had reached their mailbox limit and that I had to increase their limits. I thought it a bit strange since i had set the policy limit to warn at 1.5GB and Prohibit Send at 2GB (don't use the prohibit send and receive).
But when I checked a users Outlook he had hot the automated message that his limit of 350MB has been reached. And when he tried to send the "archive..." dialouge box poped up. I checked in ad if he had for some reason a individual limit imposed. But he hadn't.
What could have happened to their mailboxes, and why doesn't their accounts use the default policy in administrative groups > frist administrative group > system policies > mailbox size?
And how could this have happened to 3 users on the same day?