Why do I get an error when accessing network properties in windows 2000 server?

Posted on 2009-02-11
Last Modified: 2012-05-06
Why do I get an error when accesing network properties in server 2000
Question by:rogerc1
    LVL 20

    Expert Comment


    Can you tell us what the error is?

    Did you check the event viewer?  Any strange things happening there?  Any warnings?

    Have you rebooted?

    Are you up on your service packs?

    Do you access the internet often with this server/computer?

    Do you have any anti-virus and anti-malware/spyware on this server/computer?
    Can you run one?  Goto and install
    or goto and install.  You can also run superspywarescan.

    Any more information would be great.


    Author Comment

    Whenever I right click on the network icons [in system tray] or right click on network item and select properties I get an error message. .....system has encountered an unexpected error....
    Sometimes the network icons are missing from the system tray until I reboot.
    The server has all of the latest updates.  We use Symantec end-point security and so far the is nothing reported.
    The internet is not used on this server.
    Nothing in the event viewer to describe the problem.
    There is no error message number in the popup screen when this occurs.
    The server is running Windows Server 2000 Standard Edition with servcie pack 4.

    Author Comment

    After a reboot the network properties stay for about a few days then are trashed again.
    LVL 20

    Accepted Solution

    To work around this problem, reregister the Netshell.dll file. To do so, follow these steps:

       1. Click Start, and then click Run.
       2. In the Open box, type regsvr32 %systemroot%\system32\netshell.dll, and then click OK.
       3. In the RegSvr32 dialog box, click OK.

    Test to see if you can open the properties of the network connection in the Network Connections folder.

    If the issue is resolved, you do not have to follow the remaining steps in this article. If the issue persists follow these steps:

       1. Click Start, and then click Run.
       2. In the Open box, type regsvr32 %systemroot%\system32\ole32.dll, and then click OK.
       3. In the RegSvr32 dialog box, click OK.
       4. Restart the computer.

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