Relinda
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Is there a limit on the number of items you can have in a mailbox?
Currently we are having an issue with 1 users Outlook account. This user is no longer recieveing email and a message keeps popping up saying his mailbox is full. He has over 2GB of e-mail but we have no restrictions in place on how large in GB a user's mailbox can be. In fact we have another users whose mailbox is 3GB. This user that is having the issue though does have a very large number of items. His total number of items is 20,123, far more than any other user in our organization. I wanted to know if this could be the cause of the problem? Can Outlook or Exchange only support a certain number of items? Or could there be something else causing this?
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To flyingsky: Yes the person with the 3G is on the same mailbox store as the user in question.
He could send but not recieve.
Yes an Archiving is set-up on this users inbox but it was only archiving items 2 years or older, but yes there is an archive.pst
To Timoros: When our server was set-up no default limits were set. I have checked these settings myself. That is how I know. The user is currently deleting the emails so it should not be a problem for him anymore but I just wanted to know this information for myself. That way if I run into something like this again I will know why it is happening. Also I would like to try and prevent something like this from happening in the future.