filed/foldered glasses returning to inbox
Posted on 2009-02-11
Here's another strange situation:
In a company of 400, this only seems to affect 1 person:
We're using exchange 2007. The client is outlook 2003. The mailbox is quite small (250mb) - in the past it was probably closer to 2gb.
Emails filed away with rules stay in their folder.
Emails filed away manually, can come back sometimes as recent as a couple of weeks, other time after several months - they simply re-appear in the inbox. Happens to some emails across various folders and subfolders, as far as I can see no rhyme or reason.
The user had several flagged messages return to his inbox.
I've tried /cleanviews and webmail which show consistent views with outlook and the previously filed emails in the inbox.
I've had a look through rules, but there only 4 straightforward rules which shouldn't produce this behaviour.
User persistently bugs me and thinks the ideal solution would be to get rid of the PC and put an imac in place!
Any ideas much appreciated.