LaserJet 3600n, Avery templetes

Posted on 2009-02-11
Last Modified: 2013-12-15
Hello Group,
I have printer that apparently refuses to print Avery labels based on the templates provided by Avery. The printer is an HP LaserJet 3600n, the label specifically is a 5202, however we have tried various templates with the same result. On the same client computer when printing to the local Samsung printer, it works just fine.

This behavior started when I rebuilt the computer with a clean image. For troubleshooting I have:

* Deleted the printer, port, rebooted then re-added each.
* Downloaded and installed the current driver from HP
* Tried printing from another computer (it works)

I am manually able to get them to print when changing the paper size of this template to 4"x6" however that is the point of the templates ... type, print, done. This issue has frustrated our assistant to no end. I thank you for your help!
Question by:slacker9876
    LVL 91

    Expert Comment

    maybe the post from Larry M can help :

    Author Comment

    Unfortunately this did not work. The templates from Avery are preset for paper size when printing.
    LVL 91

    Expert Comment

    seems something with the image then...
    LVL 91

    Expert Comment

    can you try the image on another pc, for testing?

    Accepted Solution

    Turns out this specific label requires a custom paper size with this printer.

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