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LaserJet 3600n, Avery templetes

slacker9876
slacker9876 asked
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Last Modified: 2013-12-15
Hello Group,
I have printer that apparently refuses to print Avery labels based on the templates provided by Avery. The printer is an HP LaserJet 3600n, the label specifically is a 5202, however we have tried various templates with the same result. On the same client computer when printing to the local Samsung printer, it works just fine.

This behavior started when I rebuilt the computer with a clean image. For troubleshooting I have:

* Deleted the printer, port, rebooted then re-added each.
* Downloaded and installed the current driver from HP
* Tried printing from another computer (it works)

I am manually able to get them to print when changing the paper size of this template to 4"x6" however that is the point of the templates ... type, print, done. This issue has frustrated our assistant to no end. I thank you for your help!
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Distinguished Expert 2019

Commented:
maybe the post from Larry M can help :
http://www.frontpagewebmaster.com/m-298044/tm.htm#298044

Author

Commented:
Unfortunately this did not work. The templates from Avery are preset for paper size when printing.
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Distinguished Expert 2019

Commented:
seems something with the image then...
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Distinguished Expert 2019

Commented:
can you try the image on another pc, for testing?
Turns out this specific label requires a custom paper size with this printer.

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