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MMDeveloperFlag for United States of America

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Best Practices Dev->QA->Production

The company I work for is filled with micro-managers who all think they speak the gospel. Everyone has their own input as to best practices of moving (software development) from Dev, to QA, to Production. I've been given a task to research the industry standard best practices on this very subject.

I've been on google for some time and I just cant find exactly what I'm looking for. In your experience, what is the procedure in moving from QA to Production (we're more interested in this move, than from Dev to QA; however any comments on that as well are much appreciated).

Some people say they want physical form signatures from department heads, some say the developers should do it, some say the developers should NOT do it... it's just a mess of "it should be done this way" input.

The more detail the better (less left open for mis-interpretation by the others).
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Suveer Patil
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In our company we are following like,
once we get the approval from TEST we are requesting for PP(Pre Production) release in a application..
when we get the approval from our PM in onsite..
we will deploy that in PP then again the clients will test the application in PP if they fell its working fine then they will send their feedback.
then again we are requesting to release the same in Production.once we got the approval we are deploying the same in Production.

Regards,
Suveer
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cdbosh
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Oh, let me qualify my SOX comment slightly - developers with unfettered access to production will never pass.

At our company we have what's termed a "fire call" ID, and a development support person can request one to address a specific, emergency situation in production - but then that ID expires and that person no longer has access.

The key is that it has to be an emergency failure requiring an immediate response.