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Windows XP Install Errors

Medium Priority
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Last Modified: 2012-05-06
I am trying to determine why my XP Pro install keeps telling me files were not copied corrrectly.  If I hit "Retry" it will usuualy take it and keep going.  Eventually it seems to get stuck on some pecific file (which has been different every time.  Can somebody help me?
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Have you tried another installation media?
i know this is probably a really stupid question but have you checked there is not a blob of drit / a small scratch on the cd somwhere? this is the most common cause of these sort of errors, if in doubt get some alcohol solution and just give the disk a quick wipe with a nice soft cloth, and then retry

justinmoore14IT Manager

Commented:
Hello Lanrookie, this could be caused by a number of things, but to start with. Is this a new machine and if not how old is it?? Have you changed the ram recently?? Have you tired a different XP Pro disc??


Justin
justinmoore14IT Manager

Commented:
Ok, well we all posted at the same time. Sorry about the double post on the XP media.


Justin
The CD/DVD drive could be going bad...

Author

Commented:
I have tried more than one xp disk with the same result.  The second disk is perfect with no scratches.  I was having trouble with the RAM previously.  I took it out and cleaned and re-seated it.  I was thinking it might be my cd/dvd drive.
then you would have to check your hdd drive for errors switch to another one and see if the installation copies the files
Rodney BarnhardtServer Administrator
CERTIFIED EXPERT

Commented:
justinmoore14 may have a good point about memory. I was becoming frustrated a few years agon with a Win 2000 installation. I was having the same problem. I tried different media, switched out the drive, etc. This was a Compaq, and I ran a full diagnostic on it. The memory came up bad and once I replaced it, the install went without a problem.
If you have an external drive, you might want to try running the install from there to rule out the onboard device.

Author

Commented:
I am doing my 2nd complete format right now.  The laptop I am repairing had a bad HD.  I replaced it and ran a complete diagnostic from BIOS.  I am assuming the new HD is good.  Is it unusual to have RAM and HD issues both at the same time?

How do i test the RAM?
Does the BIOS diagnostics you ran have a memory test?

Author

Commented:
The BIOS does not.  How can I run a memory test when my laptop doesnt have a floppy drive but just a cdrom.
how about look up and download one of the following
http://www.memtest.org/#downiso

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Author

Commented:
i pulled one mem stick out and it installed fine.  I guess it was iether that stick or the mem slot it was in.
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