Can't Publish Owa 2003 on ISA 2006

Posted on 2009-02-11
Medium Priority
Last Modified: 2012-05-06
Hi all,
i have a weird problem, i want to publish OWA on ISA 2006.
i have 1 exchange server 2003 and 1 ISA server as edge firewall.
i did all the steps listed on all forums regarding OWA publishing, i'll list them again step by step maybe i forgot something:
1- Backup the certificate from exchange and install it in the personal folder on ISA.
2- Create a HOSTS file entry for split-DNS style resolution.
3- Create Https Listener on both internal and external network.
4-Create the Exchange Web Client Access Publishing Rule.
5- i tried also this:
    * Change Requests appears to come from the original Client in the To Tab
    * Enable Require 128 Bit encryption for HTTPS Traffic in the Traffic Tab
    * Navigate to the Listener Properties and select the Forms tab.
       Under Password Management enable Allow users to change their Passwords.

Still no luck, keep in mind that i could easily publish exchange server, mail is working ok.
OWA is working fine also if u access the exchange directly from the LAN via IP or hostname.

i've been all the the day working on it, i tried all the settings.
I just need to know if i miss something? maybe i should create an access rule to open port 443 from the external network to Localhost?
any clue will help on this coz im running out of ideas.
thanks a lot

here is the articles that i used:

Question by:usere3
LVL 31

Expert Comment

by:Toni Uranjek
ID: 23612802

Two simple questions:
1. What is the error you get when accessing owa web site from internet?
2. When you test the rule in ISA 2006, do you get any errors? I mean when you click "Test Rule" button in properties of rule, does ti report that isa can access exchange?

LVL 19

Expert Comment

ID: 23612809
Do you have ISA SP1 installed?
LVL 51

Expert Comment

by:Keith Alabaster
ID: 23614414
If you are using someone else's guidance, such as isaserver.org, then I can't really help you. if you get to the point where you want to use the Microsoft approach then let me know - as it sure isn't what you describe in your initial post.

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Author Comment

ID: 23614837
keith, i have a problem and any help will be appreciated.
i dont have sp1, ill install it tomorrow, and than ill give u the right error in IE, i think its web site not found or something like that.
anyway i just want to know is there anything i should do, did i miss anything or i should troubleshoot my configuration?  
LVL 51

Accepted Solution

Keith Alabaster earned 2000 total points
ID: 23615086
I assume everything else on ISA is running OK - or do you want to check the basics as well?
Download and run the best practice analyser - get it here

You use the term backup the certificate. You actually need to export the cert along with the private key - is this what you did? if not, it will not work.
If you want to troubleshoot the certs on ISA, this is a good method. it actually mentions 2004 but as you are not talking here about Sharepoint, the process is the same.

Do NOT use an access rule - it will send everything bonkers - especially as you will be using a NAT relationship between the internal and external interfaces. For inbound traffic on a NAT relationship you need to use the publishing rules.

Publishing OWA from Ex2007 is totally different to publishing OWA from ex2003 - even the services are different so ignore that link you mentioned in your first post.
This is the Microsoft method:

Author Comment

ID: 23615299
thanks keith, i exportedthe certificate right with the key, ill try the Microsoft way and ill tell what will happen.
LVL 51

Expert Comment

by:Keith Alabaster
ID: 23615341
OK - running the BPA is also a good tool - you can be surprised what is sometimes turned up.

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