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Cisco VPN connects, but RDC gives error

Hello,

I am running Windows Vista Business SP1, and installed Cisco VPN client 5.0.01.0600.

I can connect to the VPN server in our data center fine. But when i try to ping any server on the vpn, the request tiems out and when I try to RDC into any server, I get this error message-
--------------------------------------------------------------------
This computer can't connect to the remote computer.
Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator.
---------------------------------------------------------------------

My old laptop (running XP SP3 and VPN 4.xxx) runs perfect) with the same connection profile.

What should I do?

Thank you
0
ankush2kn
Asked:
ankush2kn
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2 Solutions
 
RPPreacherCommented:
Are you connecting via IP or via name?  Are you using FQDN or just short name?
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ankush2knAuthor Commented:
I try to RDC to the IP address of the server. This is the same address i used on my XP laptop where i am still able to connect.


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RPPreacherCommented:
Can you ping the server by IP?
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ankush2knAuthor Commented:
Nope, i connect the VPN client and then directly tried pinging. But that did not work either...
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RPPreacherCommented:
Have you attempted to turn off the firewall in Vista?

Is there a firewall on the server?

Can you upgrade the Cisco VPN client to the current version 5.0.05.0280?

Can you turn on logging on the VPN client and post the logs?
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lrmooreCommented:
> VPN client 5.0.01.0600
I think this is a problem version. I have had no problems with 5.0.04.0300
Certainly an upgrade to the most current is a good choice.
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ankush2knAuthor Commented:
I uninstalled 5.0.01.0600. restarted the machine.
installed 5.0.04.0300 ( i could not find 05.0280)
restarted the computer
turned off the microsoft OneCare firewall.
Windows firewall is already turned off
opened vpn, imported the vpn profile from my other laptop
connected. it says "Connected to <profile name>"

i pinged one of the servers, and again got a request timed out.

see attached log file



log.txt
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ankush2knAuthor Commented:
Additional log file contents after I attempted to VPN to a server...

log2.txt
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lrmooreCommented:
Everything in those log files looks perfectly normal.
What is the IP address of the server you are trying to access?
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icarus2256Commented:
It is my experiance with OneCare that it will jack VPN connections via some hidden/unknown means.
I had to completely remove my version of OC to get remoted into my work station.
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ankush2knAuthor Commented:
The IP address of the server on the VPN is 192.168.3.4

I uninstalled Onecare nad restarted. Still the same problem occurs


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Rob SiddellCommunity Educator IICommented:
Is there any info in the Vista event logs?
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ankush2knAuthor Commented:
Not sure what I should be looking for in the event logs. But I can definitely post them. Which type of logs would you like to see? "Application" or "Security" or "Setup" or "System"...?
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ankush2knAuthor Commented:
Thanks for trying everyone.

I was trying to do on my office network, so was not able to fiddle with the router. At 8pm, noone's around, and I restarted the router. I can connect to VPN now :p
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