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JetDirect 600N issues

dartconsult
dartconsult asked
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Last Modified: 2013-12-15
Hi,

We recently changed IP addresses. Prior to doing this, I changed the Jetdirect to DHCP. Now, the JetDirect is giving us the same IP address for both the IP address and the gateway. I've tried various and sundry resets including:
Cold reset
Note This feature will set all system parameters to the factory defaults.
To perform a cold reset:
* Turn the printer power off.
*  Press and hold GO.
* Turn the printer power back on and continue to hold GO until the Attention light turns on.
*  Release GO.
* The device lights will begin cycling from front to rear. The cold-reset process will run until
completion and the device will go to the ready state.

NVRAM initialization
This feature will reinitialize NVRAM and set all system parameters to the factory defaults. During the
NVRAM initilization process, all button presses will be ignored.
To perform a NVRAM initialization:
* Turn the printer power off.
* Press and hold GO.
* Turn the printer power back on and continue to hold GO until the Attention, Ready, and Go lights
turn on.
* Release GO.
* The device lights will begin cycling from font to rear. The NVRAM initilization will run until
completion and the device will go to the ready state.

EIO card reset
To perform a EIO card reset:
* Turn the printer power off.
* Press and hold GO.
* Turn the printer power back on and continue to hold GO until the Attention light turns on.
* Release GO.
* The device lights will begin cycling from front to rear. The cold-reset process will run until
completion and the device will go to the ready state.

Any other ideas?

Thanks,
Dave
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b0lsc0ttIT Manager
CERTIFIED EXPERT

Commented:
dartconsult,

My recommendation is to not let the printer get its own dynamic IP.  Can you assign a new static IP (and thus gateway, etc) to it?  If not can you set up the DHCP server to assign a static one using reservation?  It seems it would solve the problem and would avoid issues in the future that will most likely occur because the printer is getting a dynamic IP.

Let me know if you have any questions or need more information.

b0lsc0tt

Author

Commented:
Thanks for your suggestion...my problem is that I do not currently have a way to get to it because the reason why I needed to change the IP address was because we changed the IP address scheme. After I posted this, we came up w/ another pragmatic solution: there was another printer (a different make and model) that was not being used, so I  set that up in no time and since this printer has previously been problematic, we are recycling it. I don't have the satisfaction of solving the puzzle, but the person can now print and that's what counts most.
IT Manager
CERTIFIED EXPERT
Commented:
Let me know if you still want some ideas for fixing it but since I have been too busy with work, etc for EE the pragmatic solution sounds great.  Like you said, the person is printing and that is what counts.  Feel free to start the delete process if you want to just close this.  Let me know if you have a question about how to do this.
bol

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Commented:
tnx again for your ideas and good luck w/ your work.
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