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CRM 4.0 Internet Facing Deployment configuration

Posted on 2009-02-11
Medium Priority
Last Modified: 2013-11-30
I'm in the process of deploying CRM 4.0 for one of our companies as their management system.
I wanted to take advantage of the Internet Facing Deployment tool to allow them to access the systems over the internet (unlike 3.0 which required vpn)

I was running through the configuration microsoft offered which is kind of sketchy to me and leaves out a few things I'm not too familiar with. Looking for someone whose deployed this to see if i'm in the same ballpark.

Basically I have a simple HP proliant ML 150 G3, 2003 SBS w/ crm 4.0 and sql 2005 on the same box. Small company.

- the crm url inside works fine. http://meifs 

- crm server inside IP is (internal lan

- I already opened up my firewall (cisco asa)to permit  80 traffic to

- configured new host ptr record on dns server name="thecompanyname"....IP=, FQDN= "thecompanyname"."domain".local

- I run the CRM IFD tool set Auth strategy to = IFD=On Premise

- I add IFD add/sub= and/or

- IFD  and AD domain scheme both set =  http

- IFD App and SDK Root Domain = "domain".local

- AD App and SDK Root Domain = "meifs"

- Hit File and apply changes.

....now obviously there is more on the outside that isn't mentioned in the MS config directions.

Do I need to get the domain name registered pubic with a static IP?
If yes, How does that work with your IFD DNS host you created?

Would mine be..www."companyname"."domain".com w/a pubic IP?
....and how would that know to point to my CRM server from the internet?

basically i'm a little confused with the web set up side, DNS and how they come together to complete the deployment.

I'm sure it's simple, but I'm only one brain here working alone. Need some outside thoughts of expertise.
Question by:dbrosnan
  • 2

Expert Comment

ID: 23619244
The very basics are that your external dns needs to be http://orgname.domainname.com, when this is routed to the crm server, CRM automatically translates this to http://server/orgname

I would also recommend that you use an ssl certificate for your external access.

Author Comment

ID: 23623259
thanks bmosoftware

I'm having our isp use one of our static to set up a dns http. for me to try out. I'll let you know how this turns out.

Accepted Solution

dbrosnan earned 0 total points
ID: 23756491
I'm still a little lost on this one. I have the ISP set up the URL. I config firewall to allow passthrough and vice versa to the server over port 80 (will use ssl when I can get basic 80 to work)

I set up dns host record on dns server...still getting page cannot be displayed when I go to URL.

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