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How do I change my SMTP Virtual Server Banner

Sagegrp
Sagegrp asked
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Last Modified: 2013-01-28
I am having a 4.4.7 SMTP problem.

I find out that my banner may  be worng - it points to eschangesrv.northcoastseafoods.com.
My MX DNS and PTR records point to mail.northcoastseafoods.com 72.164.159.2.

Is there a way, in Exchange 2003, that I can make the change instead of gong to Verizon who Host the DNS, MX and PTR records for me?

I believe that the reverse ip is not working because my banner is going out as exhangesrv.northcoastseafoods.com and my mx (etc.) is setup for mail.northcoastseafoods.com

thx ahead

I need to fix this, because too many SMTP errors 4.4.7 are popping up.
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Hypercat (Deb)President
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Commented:
This is easy to fix.  Open the Exchange System Manager and drill down to the properties of your Default SMTP Virtual Server.  In the Properties dialog box, click the Delivery tab, then click the Advanced button.  The value listed in the Fully qualified domain name field in that dialog box is that you need to change to make your banner match your MX record.

Author

Commented:
I did that and it comes back as - not a valid domain?
President
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Commented:
It may not resolve correctly if you don't have a local DNS record for that mail server alias - i.e., your local DNS record is for "exchangesrv.northcoastseafoods.com" not "mail.northcoastseafoods.com" so it won't resolve locally.  If you want it to resolve locally, you can add an alias to your DNS zone pointing "mail" to "exchangesrv." But you don't really have to do that. Just ignore the fact that it doesn't resolve - your banner will be correct regardless as long as it matches your public MX record. And it will resolve properly externally which is what you need so that the rDNS record is effective.

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Author

Commented:
Many thanks

I will give that a try.

Author

Commented:
Maybe - I should say that I will just change my SMTP Virtual Server to have the banner mail.northcoastseafoods.com and not worry that it says Not a valid domain when I check the DNS.

Right??

Author

Commented:
Thanks for al your help.

I can now sleep tonight!
Hypercat (Deb)President
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Commented:
Yes, that's right.
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