We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now

x

Undeliverable notice when part of distribution list

Medium Priority
496 Views
Last Modified: 2012-05-06
Has anyone ever heard of this?
When I send a message to a distribution list on our Exchange 2003 system I get an "undeliverable" message for only one recipient. The message is:
The e-mail account does not exist at the organization this message was sent to.  Check the e-mail address, or contact the recipient directly to find out the correct address.

However, I know the user does receive the messages because she sometimes replies to the very email that generated the message. Also, if I send something to her individually rather than as part of a distribution list I do not receive the "undeliverable" notice. I have tried removing her from the distribution list and then putting her back, so I know the address in the list is from the Global Address Book - the same account I send to individually with no problem.
Comment
Watch Question

Try updating your offline address book (go to send / recieve > download offline address book).  Also try from OWA if available
Top Expert 2012
Commented:
What version of Office are you using?
Check that you have the latest Service pack installed for your Office Suite.

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.