Undeliverable notice when part of distribution list

Posted on 2009-02-11
Last Modified: 2012-05-06
Has anyone ever heard of this?
When I send a message to a distribution list on our Exchange 2003 system I get an "undeliverable" message for only one recipient. The message is:
The e-mail account does not exist at the organization this message was sent to.  Check the e-mail address, or contact the recipient directly to find out the correct address.

However, I know the user does receive the messages because she sometimes replies to the very email that generated the message. Also, if I send something to her individually rather than as part of a distribution list I do not receive the "undeliverable" notice. I have tried removing her from the distribution list and then putting her back, so I know the address in the list is from the Global Address Book - the same account I send to individually with no problem.
Question by:ghalstead
    LVL 5

    Expert Comment

    Try updating your offline address book (go to send / recieve > download offline address book).  Also try from OWA if available
    LVL 47

    Accepted Solution

    What version of Office are you using?
    Check that you have the latest Service pack installed for your Office Suite.


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