ociefish
asked on
Avaya Voicemail Through Email
Hi,
I am looking to implement Avaya Voicemail through Email in our office. We run IPOffice and Voicemail Pro currently. We use AD and Exchange 2003 for email. I am trying to find a guide or get some help configuring voicemail through email. Does anyone have experience with this?
I am looking to implement Avaya Voicemail through Email in our office. We run IPOffice and Voicemail Pro currently. We use AD and Exchange 2003 for email. I am trying to find a guide or get some help configuring voicemail through email. Does anyone have experience with this?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
you can get the debugger app for voicemail pro from the avaya website (dbgview.zip). If you cannot find it let me know and I will email it to you.
as far as your question is concerned, go to control panel > IP Office Voicemail Pro > enter the SMTP info for your email server (either the SMTP Connector address you us in Exchange or the IP Address of the Exchange SMTP server) and test. You will also have to enter a login and password if you have SMTP authentication turned on.
as far as your question is concerned, go to control panel > IP Office Voicemail Pro > enter the SMTP info for your email server (either the SMTP Connector address you us in Exchange or the IP Address of the Exchange SMTP server) and test. You will also have to enter a login and password if you have SMTP authentication turned on.
If the settings are corrently auithenticating and you still are not able to send mail, you probably did not set your email setting from MAPI to SMTP in voicemail pro itself. open the VMPro client app and go to
1. Click the Preferences icon and then choose General or VPNM. Alternatively, from the Administration menu, select Preferences and then choose General or VPNM.
2. Select the System Preferences tab required.
• General
General voicemail server settings.
go to the MAPI tab, and change it from MAPI to SMTP, it will probably work after that.
1. Click the Preferences icon and then choose General or VPNM. Alternatively, from the Administration menu, select Preferences and then choose General or VPNM.
2. Select the System Preferences tab required.
• General
General voicemail server settings.
go to the MAPI tab, and change it from MAPI to SMTP, it will probably work after that.
Have tried the method above and still can't get i to send.
Is there anywhere I could check to see if there are errors?