Windows updates stuck on cancelling on server

Posted on 2009-02-11
Last Modified: 2012-05-06
I'm running Windows Updates tonight on the Exchange Server 2007 (on Windows Server 2003) and it got stuck on Installing the first update, Microsoft SQL Server 2005 Express Edition Service Pack 3 so I clicked on cancel and now it is stuck on Canceling updates. If I try to just kill IE in task maanger, it says the system cannot end this program because it is waiting for a response from you. Well, I don't see any Windows asking for a response. How do I get out of this?
Question by:mauldlouie
    LVL 89

    Expert Comment

    by:John Hurst
    I had a similar situation with a server (i.e., not Exchange). What had happened is that there had been an uncerimonious shutdown, and prior updates were waiting for a restart. In this condition, the current update could not proceed. What I found, but moving the windows around, was that indeed, there was a request for restart buried at the back. Once I restarted the updates proceeded normally.

    This is a long way of saying "are you sure there is no request for you to answer?"

    If not, your only out may be to try to force a restart, but you want to hear that from at least two other people here before you do this.   .... T

    Author Comment

    Yes, I moved Windows around and found nothing. So I ended up just killing the updates with task manager and rebooting. Now I am trying applying updates a few at a time and so far they are working (haven't tried the problem one yet).
    LVL 89

    Accepted Solution

    OK then, you bit the bullet, and there seems no ill effect at this point. I am just relunctant to turn off servers in the middle of things.

    What I would do here before you do the problem update is complete what you have, do an orderly restart, and then try the problem one.

    Good luck. ..... T

    Author Comment

    I finally managed to get all the updates successfully installed :). I did them one or two at a time with reboots inbetween and finally got them all to work.

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