Link to home
Start Free TrialLog in
Avatar of itplatoon
itplatoonFlag for United States of America

asked on

ACT 5.0 application has stopped working

I have a pc running Vista Business edition. ACT! 2000 has been installed and running for over a year now. Starting yesterday (Tuesday), ACT!2000 no longer works and the reported erro is "ACT 5.0 application has stopped working."  The error message also states "a problem caused the program to stop wokring correctly. Windows will close the program and notify you if a solution is available.

Re-installing over the existing installation changed nothing and gets me the same error.

The application event log reports Event ID# 1000:
Faulting application act.exe, version 5.0.0.178, time stamp 0x37af9221, faulting module act.exe, version 5.0.0.178, time stamp 0x37af9221, exception code 0xc0000005, fault offset 0x0020f0ba, process id 0x62c, application start time 0x01c98cb4c7290d00.
ASKER CERTIFIED SOLUTION
Avatar of Mike Lazarus
Mike Lazarus
Flag of Australia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of itplatoon

ASKER

Hi,. I did try a system restore back one week in time before the first post. The system restore completed but did not resolve the issue.

I did remove the software vai add/remove programs wizard and then re-installed the software. IT works just fine now.

Thanks