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Need saomeone to examine Vista Home Premium 64 bit minidumps

Hello,
while installing a brand new Dell Studio 13, I got two times a BSD.
Since I cannot read the minidumps, maybe someone can tell me what's going wrong...?

I attach the two dmp files that occurred. Have added jpg extension.

Thanks
Mini021109-01.dmp.jpg
Mini021109-02.dmp.jpg

prd00

Can you describe the error message on BSOD screen?

Sumukha

ASKER

No, I wish I could...

sensored2008

What happened during installation did your pc restart by itself or did windows couldn't be installed

sensored2008

try in Dell bios the ATA option change to ACPI or from i can't remember which one gives error now but it will be related to how your sata drive is being read.

nobus

please - load the minidumps again - rename the to ***.txt instead of ****.dmp
other extensensions corrupt the file

Sumukha

ASKER

nobus: Here are the minidumps again...
sensored02008: BSD happened at a restart. The only hardware change I did was attaching a Dell USB mouse.
After removing that, so far no more BSDs.
Mini021109-01.dmp.txt
Mini021109-02.dmp.txt

ASKER CERTIFIED SOLUTION

nobus

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Sumukha

ASKER

Hi nobus,

I guess this was the information we needed. After replacing the two drivers BSDs did not happen anymore.
Unfortunately there wre couple of other things wrong with the laptop (blurry screen, weird colors) that we returned it to Dell.
They still charged us 15% restocking fee.
No more Dell for us!

Sumukha

ASKER

Thanks!

nobus

glad to help - and sorry for the outcome...