I'm having problems with a Sony handycam one of our users bought recently. Whenever he (or I, logged on as site administrator) installs the handycam Picture motion browser software, after reboot of his pc he gets a bluescreen. Unfortunately I don't have the full bsod error code, but it starts with 0x0000007E.
The machine it is installed on is a Dell precision M6300 with Windows XP SP3 installed. The only software that is installed on the pc, other than what comes with the os, is Photoshop cs3, MS office 2003 and lotus notes 7.0.2.
If any of you out there has had this problem, a little help would be very much appreciated