We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now


Install Exchange cert Apple IPhone..

dazzzor asked
Medium Priority
Last Modified: 2013-11-17

Been trying to setup a apple Iphone to recieve emails from our exchange server, but keep getting errors that it cant be done due to the certificate. Does anyone have any advice or any work arounds to help set this up...  any help with be greatly appriated..


Watch Question

What version of Exchange?
First do you have a self signed certificate in Exchange. If so that will be a problem.


we have exchange 2003, and yes its a self signed certificate..  is there any work around or what certificate would you recommend...  I am totally new to this..


You are going to need to buy a certificate. I used godaddy for my exchange 2007 server.


and thats the only way do do it with the Iphone..??
As far as I know it is. The certificates are really cheep. I think under thirty dollars.
If you have the iPhone with ActiveSync try this:

Set up the account on the phone.

When the phone tries to sync, a message will pop up about the certificate being not trusted or something (I can't remember the exact wording).  Just accept it anyway, and the phone will just work with ActiveSync.  (This "feature" actually makes the iPhone the easiest of all phones to configure ActiveSync.  Security-wise is another matter, of course)

It'll work even if you use a self-signed certificate and Exchange 2003.

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts


I would buy a cert but is it easy enough to do,  my client will have four servers and 130 user, 20 of which will be mobile users, when I spoke to Verisign they said you need licences for all servers, all domains and sub domains and so it went on..,
I think the Verisign sales rep misunderstood you.  Or else he is just plain crazy.  (Unless you actually do have 4 public-facing Exchange servers.  With different domains.)

Just tell them you need a SSL certificate for Exchange.  More than likely you have one Exchange server (for 130 users more than 2 servers seems to be overkill, one is sufficient) and that's the number of certificates (1) that you would need.

And, as has been pointed out earlier, there are any number of certificate providers that can provide a certificate, some of them costing about a tenth of what a Verisign certificate costs (Verisign *is* the gold standard in the field, though)  Look also at Digicert, who have an impressive roster of clients, if you want a SSL certificate provider that's more upscale than say, GoDaddy.
I used to use Verisign when they were the only game in town but now there is choices. The reason I like Godaddy is the price and their technical support is pretty go.

And don't forget that with an iPhone, you don't even need a public certificate to make ActiveSync work.

Just try it on one and you'll see.  


thanks very much guys...
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.