Access Denied when accessing Services.msc using Administrator account

Posted on 2009-02-12
Last Modified: 2012-05-06
I am facing a problem to access the services.msc. I am using the administrator ID which already have the administrator rights. But when I go to Control Panel > Administrative Tools, I could not access to Services. And I found out the files are in blue colour.

Why the files are in blue colour?
Is there anyway to access the Services?
Question by:cybermilky
    LVL 19

    Accepted Solution

    What exact message do you get when starting services.msc? Can you start services.msc in a command prompt?
    In explorer, compressed files are marked blue..
    LVL 1

    Author Comment

    When I click Start | Run, then type SERVICES.MSC, the message is showing:

    Access is denied.

    If I go to Control Panel > Administrative Tools, then click Services, the message is showing:

    Access is denied.

    I could not access in command prompt too.
    LVL 19

    Expert Comment

    It seems like the account you're logged in with isn't administrator after all. Maybe it is a renamed user account, maybe the built-in groups are renamed (the group users is renamed to administrators and vice versa). Check by assigning your account to all other groups.
    LVL 66

    Expert Comment

    Can you open any Snapins?


    Right click the actual file in c:\Windows\system32\, and check to see if the ACL's are properly setup.... Even limited users can launch them by default....

    LVL 66

    Expert Comment

    May be a simple solution. Addiitonal permissions might have goten out of whack, or a policy enabled in the registry....

    RegMon for Windows v7.04

    FileMon for Windows v7.04

    Set the filter at the top to Include "services.msc", to highlight "access denied", and then try and recreate the errors by launching the application..........Then go to these apps, and look for the red, and it will tell you where the permissions are shot. Open up those areas for "Users" and then test.....

    Or even use the new and improved utility form Sysinternals, that contains them both....

    Process Monitor v1.22

    Then you can remove thier Admin Rights......
    LVL 66

    Assisted Solution

    And have you looked at the possibiliy of a Spyware/Viral infection as well?

    Perhaps a HijackThis logfile might shed some insight...

    BTW, if you created a new account, with admin rights, does that work?

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Free Trending Threat Insights Every Day

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    There are 2 things you must have in order to connect to the internet behind a router, The "Gateway IP" of the router, which is usually something like, I've seen routers with default values of:,,, …
    Issue: Unstable cursor in Windows XP and Windows runs extremely slow in that any click will bring up the Hour glass (sometimes for several seconds before giving you what you want) . Troubleshooting Process and the FINAL FIX: This issue see…
    This video discusses moving either the default database or any database to a new volume.
    In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor ( If you're interested in additional methods for monitoring bandwidt…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now