Can't get ActiveSync on SBS 2003 RC2 to work

Posted on 2009-02-12
Last Modified: 2013-12-27
I have a problem with my Small Business Server 2003 RC2 and activesync.

First let me eplain my problem in details:

I have a Small Business server 2003 RC2 hotfixed and ready. It works fine and provides the company with the regular job such as exchange, file and print, so no problem there. My problem is that I want to use the possibility to sync my exchange with my Nokia mobile (my Nokia is a E65 with symbian). To do so I have downloaded and installed Nokia's Mail for Exchange 3.0. I have setup a profile with the right settings, but when I tri to sync the mobile connects and is infact connected to the server, but then it fails with a error message that says: "Error with the Exchange server, try again later".

On the same server I have installed a public certificate and furthermore I have enabled OWA and it works just fine, no problem there.

I have also enable mobile services in Exchange and on the user.

Hope some of you can help me with this toppic since I feel I have tried everything.
Question by:ac1402
    LVL 9

    Expert Comment

    Create a dummy acconut on your server and test that account with the "activesync test" found here:

    please post your results.

    LVL 9

    Expert Comment

    In the settings of Mail for Exchange, try without Secure connection and if it's already set to No, then set it to Yes and then give it a try.

    Author Comment

    When i run the online tool that acroment posted I received the following error...

     Attempting to Resolve the host name https://***.***.dk in DNS.
     The Host could not be resolved.
     Tell me more about this issue and how to resolve it
    Additional Details
     Host https://***.***.dk could not be resolved in DNS Exception Details: Message: No such host is known Type: System.Net.Sockets.SocketException Stack Trace: at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally()
    LVL 9

    Accepted Solution

    Thank you.

    Ok, you need to contact your hosting company who is hosting your external DNS and add an A record for your server.

    Also - can you doulbe check your firewall settings and make sure you have port 443 (https) open?

    thank you,

    Author Comment

    I have checked my firewall and it is open for 443 SSL trafic. I can also use OWA with port 443.

    Furthermore I have been in touch with my hosting provider and checked that I have a A-record with the right destination IP for the server

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