A really weird problem. This started happening on Monday morning after wed changed the SMTP routing to go over the MPLS circuit.
When a user in a remote office connects to Outlook, it connects to Exchange but doesnt download any mail. Its not machine specific (weve tried it on a couple of machines) nor mailbox specific (the same thing occurs for me on her machine).
Ive successfully worked around it by setting it up to use RPC over HTTP, which suggests that non-encapsulated RPCs are being blocked somewhere. Any thoughts?
an interesting side-effect of this is that new primary folders (for Calendar, Contacts, Notes, Tasks, etc. but not Inbox, Outbox, Sent Items) are being created on the Exchange server. the user now has five of each, Ive got a couple of each. Have you come across anything like this before? Because the new folder is flagged as Primary within Exchange, it cant be deleted.
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