We purchased a Cisco 2821 router with Advanced Security Bundle. We also purchased a HWIC-2FE WAN module to add two WAN connections. I have installed everything and set it up. The added modules show up as installed, but it doesn't allow me to set up WAN connections on them, only on the one port that was built into the router. Also I do not see how we would be able to set up load balancing in the Software. I had Discussed everything we needed to do with 2 Cisco retailers and an actual Cisco rep and they had assured me that this was the equipment i needed. Am i missing something here? Thanks for your help!