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unattended Microsoft Office 2007 SP1 error

We are finishing up a package to install office 2007 in our enterprise environment but during an initial test phase we have seen an anomaly where sp1 wont install correctly. Looking at the log files it looks as though one user gets "MAINWWsp1.msp" failing with a "MsiRecordSetInteger call failed" error while another gets the same call failed error right after the ClientSharedMUIsp1-en-us.msp. I have placed samples of the SetupExe Logs in the Code section, any help is MUCH appreciated.
Error after the MAINWWsp1.msp:
 
"Detecting patch \\share\share$\OFFICE~3\Office12\updates\ClientSharedMUIsp1-en-us.msp
Detecting patch \\share\share$\OFFICE~3\Office12\updates\ClientSharedMUIsp1-en-us.msp
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1:  2:  3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 0 3:  4:  5:  '
Detecting patch \\share\share$\OFFICE~3\Office12\updates\excel.msp
Detecting patch \\share\share$\OFFICE~3\Office12\updates\excel.msp"
 
 
 
---------------------------------------------------------------------------------------------------------------------
 
Error after the ClientSharedMUIsp1-en-us.msp:
 
 
"Detecting patch \\share\share$\OFFICE~3\Office12\updates\ClientSharedMUIsp1-en-us.msp
Detecting patch \\share\share$\OFFICE~3\Office12\updates\ClientSharedMUIsp1-en-us.msp
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1:  2:  3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 3872 3:  4:  5:  '
Error: Type: MsiRecordSetInteger call failed.. MsiAPICallFailure ErrorCode: 87(0x57). 
MSI(UNKNOWN_MESSAGE) terminating install : MsgType='167772160', Msg='1: 2 2: 0 3:  4:  5:  '
Detecting patch \\share\share$\OFFICE~3\Office12\updates\excel.msp
Detecting patch \\share\share$\OFFICE~3\Office12\updates\excel.msp

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mdubay
Asked:
mdubay
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1 Solution
 
mrdoe1Commented:
Yeah this is a known issue.
http://www.msfn.org/board/Office-2007-Unattended-S-t72392.html&st=260&start=260
It says just to redownload and reconfigure SP1 =(
But it works after that.
0
 
mrdoe1Commented:
Btw here is the original text of the person who solved this issue.

"Where is that thread? I'm having the same problem with sp1 installing. Otherwise, option b worked great for me! I have Office 2007 Ultimate downloaded as X12-30307.exe. I found another guide to be very helpfull here. The pic below shows the msp's that were extracted from sp1. Is that complete?
Edit:My extraction missed a few files too. I downloaded the service pack again, extracted again, and came up with the files I needed (shown in pic). Now everything's workin great!
" - pictures edited out
0
 
mdubayAuthor Commented:
Yea I saw that one on my goggling attempts but I was hoping for more of a fix. Its probably something that Microsoft will have to fix or help us with. If it were just for one user we would probably reinstall but seeing as we will be pushing this out to 8,000 people we wont be able to do this for the entire enterprise.
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