I have a machine that is giving an error message each time the user tries to open Microsoft Outlook XP. The error that comes up states:
"Cannot start Microsoft Outlook. Outlook requires Microsoft Outlook Express 4.01 or greater. You can install Outlook Express by running IE5Setup.exe from the IE5 folder located on your CD or through Windows Update website."
Here's a list of the things I've tried:
1. Removing and reinstalling the Outlook Express components
from the "Add/Remove Windows Components"
2. Reinstalling Office XP Professional
3. Imported the registry key from this article:
I did not do the custom install with transforms, because I don't know anything about that.
The machine is running Windows XP Professional, SP2, with Internet Explorer 7. The strange thing is that Outlook Express opens and works fine....we need Outlook though. I cannot think of anything that would have changed the system except for some malware removal a few months ago.
Does anyone have any suggestions?