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I can't access Remote Workplace

Posted on 2009-02-12
Medium Priority
Last Modified: 2013-11-21
I can type in the ip address and get the page that states the Certificate is not valid and I click continue to this webpage and then I get:

You are not authorized to view this page
The Web server you are attempting to reach has a list of IP addresses that are not allowed to access the Web site, and the IP address of your browsing computer is on this list.

Where do I allow outside users or IP access to RWW?
Question by:calitech
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 23623571
This sounds like a firewall issue. What is being used as a firewall?

Expert Comment

ID: 23623886

Im getting the feeling you are running Windows Xp, And your running a internal website? wanting to get into from the outside Network.

To add its go to

Control Panel - Administrative Tools - IIS - Click onto your website - Right Click On Your Website Name Properties - Directory Security - Edit - Or click On The IPS! Edit.

Hope it helped.
LVL 13

Expert Comment

by:Praveen DM
ID: 23623913
Hi..If you are sure and have admin access to the remote server then login and see this property for the site and add your machine IP in granted list for teh site u r trying to access...

Eg Image for refrence...

access this site in u r machine to klnow u r IP


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LVL 21

Expert Comment

ID: 23624656
wow, no need to do a thing here.
as long as port 443 AND 4125 are forwarded to your sbs server things are fine.
make sure your certificate is correct though!!
if you connect by ip, the cert needs to be the ip, but it's actually better to use for example mail.yourdomain.com for the cert.
then ask the dns holders of your domain to create an a record mail.yourdomain.com that point to that external ip.

more info:
LVL 21

Expert Comment

ID: 23624687
"Where do I allow outside users or IP access to RWW?"
btw, to recreate the cert, rerun the 'connect to the internet wizard'.
there is NO need to do smth manually on an SBS (you cAn, but it's NOT advisable), the wizards configures all this for you.
ANY external ip is allowed to get to the RWW page by default on an sbs server, I guess you changed some things manually in IIS?

Author Comment

ID: 23628464
Ok that was the issue that I was inside my own Intranet site trying to access someone else's remote site. From a computer outside of the network like a home compuer I get:

Server Application Unavailable
The web application you are attempting to access on this web server is currently unavailable.  Please hit the "Refresh" button in your web browser to retry your request.


Accepted Solution

calitech earned 0 total points
ID: 23629691
This is a DI-LB604 Dual Wan Load Balancing Router.
Under Advanced, Applications I have 4125, 443, and 80 enabled. It doesn't let me specify to what IP.
LVL 21

Expert Comment

ID: 23630650
I don't know this router, but you need to specify an ip (the SBS) so the ports are forwarded to the server.
Check you routers manual for that.
btw, port 80 does NOT need to be open.
LVL 21

Expert Comment

ID: 23733861

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