MS Outlook 2003 Often Prompts User for Credentials (Domain Account)

Posted on 2009-02-12
Last Modified: 2012-05-06
The computer is part of the domain and the user is logged in as him/herself. When Outlook 2003 (Exchange 2003 SP2) opens it often asks for the updated domain/username and password with the default Windows credentials dialog box saying it is connecting to the Exchange server.

This sometimes also happens when the user changes his/her password. This doesn't hpapen to all users, only afew but this should be in line with Single Sign On no?
Question by:RTM2007
    LVL 24

    Accepted Solution

    Yes it should and I have seen this happen many many times.  Its usually confined to a workstation not a user.  What I have done is on the problem machine I dijoined it from the domain and rejoined it
    LVL 47

    Expert Comment

    Is romaing profiles being used?
    LVL 2

    Author Comment

    No no roaming profiles
    LVL 6

    Expert Comment

    Outlook will prompt you for your password if your password has expired since you logged into your PC. The fix for this is to have the user logout of the domain and log back in, at which point they should get prompted to change their password.

    If their password is expiring more often than it should then you should check the password options in the user's Account tab in AD, or check your domain password policy in the Group Policy Editor.

     - bob

    Featured Post

    Maximize Your Threat Intelligence Reporting

    Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

    Join & Write a Comment

    Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
    To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
    how to add IIS SMTP to handle application/Scanner relays into office 365.

    732 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now