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  • Status: Solved
  • Priority: Medium
  • Security: Public
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MS Outlook 2003 Often Prompts User for Credentials (Domain Account)

The computer is part of the domain and the user is logged in as him/herself. When Outlook 2003 (Exchange 2003 SP2) opens it often asks for the updated domain/username and password with the default Windows credentials dialog box saying it is connecting to the Exchange server.

This sometimes also happens when the user changes his/her password. This doesn't hpapen to all users, only afew but this should be in line with Single Sign On no?
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RTM2007
Asked:
RTM2007
1 Solution
 
ryansotoCommented:
Yes it should and I have seen this happen many many times.  Its usually confined to a workstation not a user.  What I have done is on the problem machine I dijoined it from the domain and rejoined it
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apache09Commented:
Is romaing profiles being used?
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RTM2007Author Commented:
No no roaming profiles
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ob1_Commented:
Outlook will prompt you for your password if your password has expired since you logged into your PC. The fix for this is to have the user logout of the domain and log back in, at which point they should get prompted to change their password.

If their password is expiring more often than it should then you should check the password options in the user's Account tab in AD, or check your domain password policy in the Group Policy Editor.

 - bob
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