Cannot add new drive to Symantec Backup Exec 12
Posted on 2009-02-12
We are having an issue with our Dell Tape Drive... its just not functioning but we have a back up Sony SIT Tape drive. It does work. I went to our data center and installed the back up Sony Tape drive and its being recognized in device manage and I installed the good drivers for it. I found an older article in reference to this stating to update the drivers for BE so I did that as well. At this time however, I still cannot add the Sony Drive to BE. It states that there are no devices available to add to the device pool. Do I have to create a new device pool? I thought BE should just recognize a new media set, thats what happened in the past, but its not... Thanks!