• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1378
  • Last Modified:

Outlook 2003 freezes

We have a user whose Outlook 2003 freezes several times a day.  We have looked at different things and we can not find the reason.
0
Asgar2
Asked:
Asgar2
1 Solution
 
apache09Commented:
Check that you have Office 2003 SP3 installed:
http://www.microsoft.com/downloads/details.aspx?FamilyID=E25B7049-3E13-433B-B9D2-5E3C1132F206&displaylang=en

Check that the user does not have any mapped drives that are not available.
If the user does, disconnect them.

Can also try running Outlook is safe mode and see if it stops:
Close Outlook and re-open by
Start>Run>Outlook.exe /safe

If it doesnt do it here its likely there is an Add-in causing this problem

If it still does it here, try closing Outlook and Re-Open using
Start>Run>Outlook.exe /cleanprofile
0
 
MSU4LifeCommented:
You can also try to create a new Outlook profile to see if that resolves the issue.  It is possible it could have become corrupt.

Control Panel > Mail then add a new profile.  Set this as the default profile then configure normally.  If this works I wouldn't delete the old profile until you're sure it's the cause and that you've transferred everything.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now