We help IT Professionals succeed at work.

Vista fails to boot after Auto Update Restart

Xetroximyn asked
Medium Priority
Last Modified: 2012-05-06
After an auto update, it said it needed to restart.  Now all it will do it boot straight to the Startup Repair, which fails.  

I have tried to boot with logging, but no ntbtlog.txt file is created in c:\windows.  

I have attached the windows update log.  (I removed all before 2/10/09)

Any idea's?
Watch Question

lucifer82Client Technology Manager
Have you already tried to login with Safe mode once? and reboot back into normal mode? you need to press F8 at the start up before the windows loading screen comes up.

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Yea -- tried safe mode, and last known good config, and same results.  

Ended up trying a myriad of things that helped people who had this problem with the SP1 update a little more than a year ago.  Nothing got it booting.  

I ended up reinstalling from scratch.  
I'm guessing you're getting stuck in the 3 of 3 screen?

Boot using your Vista DVD. Head over to system repair and choose commandprompt. Open notepad by typing notepad in the commandprompt. In notepad browse to c:\windows\winsxs (using 'open' in notepad) there should be a file called pending.xml. Delete this file and reboot, you should get the 3 of 3 screen again, after a few seconds it should boot normally. Hope this helps.
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.