Cannot run Outlook 2007 repair scanpst.exe

Posted on 2009-02-12
Last Modified: 2012-05-06
When I attempt to run scanpst.exe I get a message that says my .pst file is in use by another program.  I have Outlook closed and I do not know what else might be using my .pst.  How can I find out which program is using .pst so that I can turn it off.
Question by:DSIGRIS
    LVL 97

    Expert Comment

    Hello DSIGRIS,

    Look in Task manager and verify that outlook.exe is closed. My guess is that it is not closed. So an addin or external program is preventing it from closing.

    Hope this helps!
    LVL 47

    Assisted Solution

    If the pst is stored in a network location, copy it to your local PC.
    make sure Outlook is closed and run it again on the local copy of the pst

    Author Comment

    I think I found it.  I have a PDA with ActiveSych connected to the back of the computer.  Even though I closed the Active Sych program the fact that it was still plugged in to the USB port may have been an issue.  In any case, after I pulled the USB cable it worked.
    LVL 97

    Expert Comment

    DSIGRIS, glad which program was accessing the pst file.

    Accepted Solution

    I have Microsoft Active Sych Ver 4.5

    Expert Comment

    Just reboot your pc

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