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maxtor - registering as N40P

Line One
Line One asked
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Last Modified: 2012-05-06
I have a Maxtor 40 gig drive that suddenly started registering in BIOS as N40P instead of the normal Maxtor designation.  Any way I can fix this as the drive is now inaccessible.
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Looks like the drives electronics have failed, to fix it would have to find an IDENTICAL 40gig maxtor drive and swap PCB's.

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Author

Commented:
I Googled prior to posting here and the results were overwhelming that it was not a hardware problem/PCB problem but a firmware problem. However, how to resolve it was not clear. I was hoping someone here had this experience and knew how to resolve it.
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Top Expert 2012
Commented:
From what I could see, you need to flash the corrupted firmware with good code - replacing the pcb board doesn't help, as the firmware data is written to the service area of the drive.  The software to flash the firmware comes from salvationdata.com and isn't cheap - $400.  I don't know if the demo version will help: http://www.brothersoft.com/maxtor-firmware-repair-(cd-rom-version)-61448.html.  Otherwise, the fix requires knowledge that data recovery services have, but are probably not going to share: http://forum.rpc1.org/viewtopic.php?p=165399.
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Most Valuable Expert 2011
Top Expert 2011
Commented:
Callandor is always spot on with his advice, but I want to suggest a simpler route, just to play devils advocate.....

Check your Motherboard mfgr/OEM for a BIOS update....

Actually... Do you have another HDD you could plug in to see if it works?

wyliecoyoteukIT director
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Commented:
You could try this:

http://www.softpedia.com/get/System/Hard-Disk-Utils/Maxtor-Firmware-Repairer-Floppy-disk-version.shtml

Says that the demo version will repair one model, not sure if that means one disk, if so, that's all you need.
The full version is $400
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Top Expert 2012

Commented:
Exactly the same software that I linked to - mine was the CDROM version ;-)

Author

Commented:
Thanks for all the tips.

Other drives including identical Maxtors work ok with this computer.

I will try the Maxtor utility/others and report back.

Author

Commented:
Sorry to have let this go for this long. Hopefully I will get to this over the weekend.

Author

Commented:
The demo software only works with one type of Maxtor drive and it's not the kind I have and I don't want to fork out $400.00 for this situation - a data recovery place could do it for that with a guarantee of sorts.  If the software doesn't work I doubt I'll get my money back.
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