XP computer on domain does not respond to pings: No Firewall SFS is off

Posted on 2009-02-12
Last Modified: 2012-05-06
I have a user on my LAN I can't ping. I'm trying to remotely install software, and it doesn't see the user's machine. When the user initiates a VNC connection, I can get on just fine. I turned off the firewall and I disabled SFS, but still no luck. Not sure what to check from here. She hasn't been experiencing any other problems regarding networking.
Question by:numb3rs1x
    LVL 15

    Expert Comment

    So...your computer can connect via VNC but can't connect to this remote computer via Windows remote desktop?
    LVL 2

    Accepted Solution

    Have you tried pinging the IP address versus the computer name? If you can ping the IP, there could be a problem with DNS. You could then try running ipconfig /flushdns on your computer.

    If she has Cisco VPN installed there is a firewall built into that. It has given me trouble in the past with this exact symptom. Start Cisco VPN, right click on the tray icon and deselct Stateful Firewall.

    Author Comment

    Cisco VPN client's stateful firewall. No idea how that got turned on. Annoying. Thanks!

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