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Symantec Corp x64 clients not updating defs
We have a 32 bit server that now manages one x64bit client.
The client server has no problem finding the parent antivirus server however the server does not update the clients virus definitions. The client has shown up in the console for a few days now.
Can someone assist?
Thanks a ton
The client server has no problem finding the parent antivirus server however the server does not update the clients virus definitions. The client has shown up in the console for a few days now.
Can someone assist?
Thanks a ton
What version of Symantec Antivirus are you running? I know that the newer versions - SEP v. 11 and above - will download x64 definitions automatically, but I'm not sure about the 10.x and earlier versions.
Just double-checked the Symantec support website, and it states that 64-bit clients cannot receive updates from the Symantec System Center. So, this applies if you are running SAVCE 10.x or below:
http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/af43d09b947a2487882570ee005eec32?OpenDocument
http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/af43d09b947a2487882570ee005eec32?OpenDocument
ASKER
Ah crap we are running 10.1.6000 on the 32bit server.
Do you know then how one would do this? Would I have to upgrade the Parent Server to 11.x? or what about running 64bit server with 32bit clients?
Do you know then how one would do this? Would I have to upgrade the Parent Server to 11.x? or what about running 64bit server with 32bit clients?
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Sweet Thanks