asked on

Ricoh Network Printer not accessible across WAN

I have a Ricoh SP 3200 SF network printer that is configured with an ip address of 10.14.2.7 and a subent mask of 255.255.0.0 and a gateway of 10.14.255.254. All devices on the local subnet 10.14.0.0 can accces the device without a problem.

However, I am unable to access the print device from other subnets across our MPLS environment such as 10.1.0.0 or 10.22.0.0 both with subnets 255.255.0.0.

Here is where it gets really odd....I CAN access the device from other subnets across our MPLS network environment whose subnets are 192.168.15.0 and 192.168.10.0 with a subnet mask of 255.255.255.0.

I can access all other devices/nodes on all of these networks from all other networks without trouble.

Any idea what might be going on here?

Thanks in advance for any help.

SOLUTION

API_NOC

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

mhuizinga

ASKER

Thanks for your reply. Woudn't the issue described in the article affect the entire subnet and not just one device on it, however? Nevertheless, I'll chase this down a little with our provider and will get back to you.

mhuizinga

ASKER

OK...I have some more information. It is a classless network, AT&T MPLS.

I have another of these devices that is running without issue on a /24 subnet. These stop working when they are placed within a /16 network.

ASKER CERTIFIED SOLUTION

mhuizinga

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial