ad user issue

have a ad acount that we changed the password and now can not logon with teh account it says teh pasword is bad then says teh account is disabled we look in aduc and it is not disabled
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zelron22Connect With a Mentor Commented:
Password changes should not have replication problems as long as the PDC emulator is available.

REPLMON allow you to force replication.  

Is the account locked out?  How did you check to see if the account is disabled?  If you do a search in AD Users and Computers, a disabled account does NOT show the disabled icon.  You need to right click on it and see if you can disable it or enable it.  

If you look at the account in it's location in the OU hierarchy, it will show as disabled if it's disabled.
Rodney BarnhardtServer AdministratorCommented:
Do you have more than one DC? Maybe the change has not replicated to the one they authenticate to, I have seen that happen before, especially over a WAN.
zenworksbAuthor Commented:
we have three dc is there a way to force this
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

Try resetting the password using enhanced password. I.E (P@S5w0rd!1) But make it longer and use at least  2 upper 2 lower 2 special an d2 numbers in the password and also verify the the account is not locked out and has no login restrictions. If all else fails you can delete the account and recreate it keeping in mind this will change the account SID. You want to avoid this if the account is tied to any services provided by your domain I.E SQL or Sharepoint etc... If you can provide more detail I can help you better.

zenworksbAuthor Commented:
ok we are trying that
what they did is change dit on windows and changed it in novell and tehn on teh novell client tehy did change password and then that did not worked
zenworksbAuthor Commented:
ok it looks like it is just happening on citirx?
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