We are finally planning the move from Symantec Corporate Enterprise 8.1 to Symantec End Point Protection 11.0.
We want to have a clean client before installing version 11.
We called Symantec support to inquire about tools available to remove the client version 8.1 without using the normal add remove programs method. Their reply was there are no tools available since they no longer support version 8.1.
I would like to learn how others have done this. Is add remove programs the best method? I get the feeling at times that this method leaves residual files and registry entries.