Can't remove Office Compatibility Pack for 2007 files

Posted on 2009-02-12
Last Modified: 2012-05-06
I've got a Windows XP machine on which I installed Office 2000.  I then accidentally installed the Office Compatibility Pack for 2007 files before installing all the critical patches for Office 2000.  Now obviously it doesn't detect that it needs the patches for Office 2000 when I run windows update.
The removal instruction on the Microsoft site say to go into "Add/Remove Programs", and remove the entry "Compatibility Pack for the 2007 Office System", but I can't see this entry in my Add/Remove Programs.

So I uninstalled Office 2000, then reinstalled it again, but it still won't detect that it needs patches.

Does anyone know a way to manually remove the Office Compatibility Pack so that Office 2000 patches will be detected and installed? (I don't want to have to rebuild the machine from scratch).

Question by:jazpuk
    LVL 5

    Expert Comment

    Office Compatibility Pack shows up as "Compatibility" under Add/Remove Programs.  Look for that...
    LVL 6

    Author Comment

    Hi OverSeer,
    Yes I've had a good look and there's nothing in there that says "Compatibility".  I even tried ticking "Show Updates" to make sure everything was listed, but still no luck unfortunately...
    LVL 6

    Accepted Solution

    To follow up on this... I reinstalled the Compatibility pack again (even though I hadn't removed it), and this time it did show up in Add/Remove Programs.

    However after uninstalling it from here my system still would not detect I had Office 2000 and allow me to download updates for it.
    I guess the only thing to do in this situation is to reinstall windows and start again...

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Top 6 Sources for Identifying Threat Actor TTPs

    Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

    Some time ago I was asked to create a VBA function that would calculate a check digit for an input number, using the following procedure: First, sum up all the individual digits in the number If that sum value has more than one digit, then sum up …
    Outlook Free & Paid Tools
    This video walks the viewer through the process of creating envelopes and labels, with multiple names and addresses. Navigate to the “Start Mail Merge” button in the Mailings tab: Follow the step-by-step process until asked to find the address doc…
    The viewer will learn how to make their project stand out over others by learning how to change colors and shapes, add spaces, change directions, and add bullets to their charts.

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now