[Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1495
  • Last Modified:

Can't remove Office Compatibility Pack for 2007 files

Hi,
I've got a Windows XP machine on which I installed Office 2000.  I then accidentally installed the Office Compatibility Pack for 2007 files before installing all the critical patches for Office 2000.  Now obviously it doesn't detect that it needs the patches for Office 2000 when I run windows update.
The removal instruction on the Microsoft site say to go into "Add/Remove Programs", and remove the entry "Compatibility Pack for the 2007 Office System", but I can't see this entry in my Add/Remove Programs.

So I uninstalled Office 2000, then reinstalled it again, but it still won't detect that it needs patches.

Does anyone know a way to manually remove the Office Compatibility Pack so that Office 2000 patches will be detected and installed? (I don't want to have to rebuild the machine from scratch).

Thanks.
0
jazpuk
Asked:
jazpuk
  • 2
1 Solution
 
OverSeerCommented:
Office Compatibility Pack shows up as "Compatibility" under Add/Remove Programs.  Look for that...
0
 
jazpukAuthor Commented:
Hi OverSeer,
Yes I've had a good look and there's nothing in there that says "Compatibility".  I even tried ticking "Show Updates" to make sure everything was listed, but still no luck unfortunately...
0
 
jazpukAuthor Commented:
To follow up on this... I reinstalled the Compatibility pack again (even though I hadn't removed it), and this time it did show up in Add/Remove Programs.

However after uninstalling it from here my system still would not detect I had Office 2000 and allow me to download updates for it.
I guess the only thing to do in this situation is to reinstall windows and start again...
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now