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Wireless signals dropping

Posted on 2009-02-12
Medium Priority
Last Modified: 2012-05-06
I have 2 clients who live next door to each other. Both have cable from Cablevision for internet access. Both have brand new Linksys wireless routers. Both have kids upstairs with wireless cards in their PCs accessing the Linksys. Both are experiencing the same problem with internet connectivity being dropped frequently. The PCs that are in the parents office and have the cable modem and wireless router connected to them have no problems. In both houses, the kids' PCs are about 25-40 feet from the base computer.

Can anyone suggest a reason why this might be happening? Do the new Linksys Wireless routers have a problem? Could there be a radio or communications tower in the area that is causing interference?

Finally, how do I get around this problem without hard wiring the house?

thanks in advance.
Question by:RSchierer
LVL 15

Accepted Solution

wantabe2 earned 2000 total points
ID: 23629115
Yes, interference is probably the issue.
Download NetStumbler at http://www.netstumbler.com/downloads/
This program will show you what channel the routers are using. There could be other neighbors that have a wireless router or wireless access point. Make sure your neighbors routers are using channels 1, 6, or 11 because these are the oly non-overlapping channels in the 802.11G spectrum.
Another thing to check is to make sure they are not using any 2.4ghz cordless phones. Even is these phones are not in use, they can still cause intereference when the phone is off the base. Microwaves can also knock you off wireless.

Author Closing Comment

ID: 31546397
Very thorough response! Thank you!

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