Hi experts, I manage a call room network which is running 2 terminal servers. The problem I have is I have set a program to run, via TS console, to load on start-up. This means when a user quits the program they are forced to log off, which is perfect for all of the call room staff. However my issue is managers need to login to the terminal server and these users dont want to have a program running.
My current solution which isnt great is when a manager logs in they have to load task manger then explorer and minimise the application making sure not to quit it or they will be kicked off.
I guess your now thinking why dont you run the program from a group policy and exclude managers from this policy. The problem with this is we have 2 terminal servers and one group of call room users, so the GP would only be able to make all the users run the program on 1 terminal server or the other. So why not create to groups, the problem with this is we need to split the work load between the two servers, and we cant just create two groups, as the callers sit at differnt clients each day, which is a problem as half of the thin clients are set to connect to terminal 1 the other to connect to terminal 2. So this would create the problem of a user who is in the group which runs the application on TS 1 logging onto a Thin client which is configured to connect to TS 2, this will work but I think it creates allot of unnecessary network traffic,
Another solution you may be thinking is configure the load program on the RDC, this may be possible but time consuming as we have lots of different types of thin clients here. Plus we would have to add all of the clients to the domain, again more time.
The best solution would be if we could create a GP to exclude managers from the standard auto log off functionality which happens when you set a program to load on start-up.